NAMI Solutions
 
Pay Bill Online

 

NAMI-Live Service allows businesses to affordably and efficiently interact with customers and visitors in real-time on the Internet.  It requires no additional software installation, is affordable and easy to implement.  This customer service management tool can give you the edge over your competition.  NAMI-Live Service allows you to:

  • Guide visitors to relevant information on your website
  • Answer user questions
  • Provide live order assistance
  • Suggestive sell to customers to increase order size
  • Improve order completion rates
  • Decrease customer service costs
  • Increase customer satisfaction and referral rates
  • And more
  Small Biz Corporate Enterprise
Operators 1 operator 3 operators UNLIMITED
Departments 1 department 3 departments UNLIMITED
Price $19.95 month
OR
$199.95 year
$29.95 month
OR
$299.95 year
$49.95 month
OR
$499.95 year
Real-Time Communication
Real-time Chats
Multiple Chat Rquests
Operator-to-Operator Chats  
"Party is typing" Notify
Email Signature
Auto Save Transcripts
Search Transcripts
Department Share Transcripts
Email Transcripts
Capture Visitor Data
Sales and Marketing
Ad Tracking (Track'it) popular!  
Track Visitor Refer URL popular!
Initiate (Proactive) Chat  
PUSH HTML pages popular!
Customization and Administration
Operator Console Monitor
Operator Online/Offline Activity Monitor
Department Chat Icons Exclusive!  
TEXT LINK to support
Remote Administration
Time Zone Setup
Spam Blocking
Chat Window Themes
Reporting and Stats
Operator Rating System
Visitor Traffic Monitor popular!  
Daily Request Reports
Log Transcripts
Efficiency Control
Hidden Departments  
Traffic Monitor Refresh Rate  
Knowledge Base (FAQ) Integration  
Assign Operator to Multiple Departments popular!
Operator Auto-Reconnect
Canned Responses
Canned Commands
Department Canned Responses
Set Operator Request Order
Request Load Balancing
Request Polling
Set Request Polling Type  
Transfer Calls
Support Hour Message
Sound Request Alert
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